Empathy and AI: where we draw the line to maintain our humanity?

Sura Karnawi
2 min readNov 27, 2023

In a world divided more than ever, there is a decline in empathy in general, in social interaction and social connection. Do we care about preserving the human essence in the face of technical advancement?

I‘m a techie person. I get excited about the new technologies, like the utilizing of AI. But it kept me pondering… what is the point of coexisting with machines that surpass you in every aspect. If it’s just the intellect that’s fine. But I wonder where implication of Empathy where takes us? should we have limits? Specially nowadays where research shows there’s decline in empathy and increase in narcissism.

Artificial intelligence (AI) stands as a powerful tool designed to augment human abilities, particularly in processing information and categorizing data. For example I’m using it today to organize my thoughts around this post. It’s clear that these machines have surpassed human intellect in many capacities

However, as we explore the potential integration of emotional intelligence into AI, questions arise about where to draw the line between the augmentation of human experience and the risks it poses, particularly in terms of job displacement and the emergence of potential agency in AI.

Empathy makes us human

According to researcher & social psychologist PhD Sarah Konrath
“empathy makes us human.” Also she adds “I see these changes not just in empathy, but in social interaction and social connection … and a lot of them are coming at the same time as we have increasing pressures, increasing competition, increasing desire for success, and increasing inequality.” Full interview.

The idea of selectively limiting certain capabilities and imposing thresholds for self-improvement becomes a consideration in the pursuit of responsible AI development. Yet, questions linger about global unity in establishing such regulations and containment measures.

In recent conversations, the intersection of AI and empathy has sparked contemplation about the essence of humanity. If AI possesses both intellectual prowess and empathy, the question arises: What is the purpose of coexisting with machines that surpass us in every aspect? what is the value?

The concern deepens when envisioning future generations forming connections with machines possessing heightened empathic abilities. As we navigate this balance between technological progress and preserving the essence of human interaction, it becomes imperative to ponder the implications of granting AI not just intellect but also the ability to empathize.

In conclusion, I feel excited about the technical advancement we are making; utilizing AI as a powerful tool. However I can’t help it feeling concerned that it might be more than a tool, but a powerful entity with potential agency. Whar are the consequences of integrating emotional intelligence into AI in a world facing increasing pressures, competition, desires for success, and inequality. The need to draw a line and impose limits on certain AI capabilities becomes a crucial consideration in responsible AI development. The integration of emotional intelligence raises ethical questions that demand careful consideration. Is it more important for the machine or the humans to be humane? can we ensure that the essence of human connection remains at the forefront of technological progress?

--

--

Sura Karnawi

I feel the more I live the more I become convinced I don’t need more knowledge, materials or anything I just need more open heart & open mind to people & ideas